Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG’s Information Technology Team?

Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering a high-quality technology experience to employees, agents, and policyholders.

Work Environment & Format

The Technology Summer Internship is a fully in-office position from our Reno, NV or Monterey, Roseville, Bakersfield CA offices.

Job Summary

We currently have an opportunity available within our Technology organization for a Technology Associate. If you are looking to start your career, then demonstrating your skills in Technical Support is a wonderful place to start! This position enables daily opportunities to grow and learn from our Tier 1 and Tier 2 teams at Capital Insurance Group including Production Support, Security, Network, Application Support Analysts, and System Administrator teams.

Requirements

Student pursuing a degree or certification in information technology, computer science, mathematics, business or equivalent

Responsibilities

• Manage, resolve or escalate Service Desk tickets in a timely manner.
• Provide a high level of customer service to internal and external customers.
• Thoroughly document the incident and request details in the company’s IT service management tools.
• Provide on-site, desk side support as needed.

Salary Range: $25.00/Hr.