Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG’s Commercial Ag Client Services Team?

The Commercial Ag Client Services Team provides an excellent starting point for your career at CIG with the ability to be promoted as you learn and master new skills and demonstrate the competencies required to move forward with CIG.

Benefits

• Accrue eighteen days of Paid Time Off during your first year
• Up to eighty-seven percent of benefits covered by CIG for you and your family members
  • Medical, dental, vision plans
• One hundred percent covered plans
  • Basic Life & AD&D
  • Employee Assistance
  • Leave Management
  • Long Term Disability
  • Short Term Disability (Outside of CA)
• Voluntary benefit offerings
  • Short-term (CA only)
  • Voluntary Life AD&D self, spouse and child plans
  • Flexible Spending
  • Health Savings (HSA)
  • Hospital Indemnity
  • Accidental Injury
• Nine paid holidays, plus two floating holidays
• Above and Beyond Reward Recognition Program
  • Kudos & Shout Out Points Program
  • Quarterly Above and Beyond Bonus Program
  • Annual Above and Beyond Bonus Program
• Competitive compensation
  • Base compensation
  • Salary Management Spot Bonuses
  • Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Discount partnerships
  • Gym memberships, travel, shopping, restaurants, theme parks, and more
• Insurance Educational reimbursement and bonus programs
• Employee Referral Bonus Program
• You have a voice! You are encouraged to share your voice through multiple channels, get involved with our Employee Experience and DEI committees to drive and continue the health and wellbeing of our organization for everyone.
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time – Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match)
• Wellness and mental health incentive programs
  • Wellness platform, tools and events
  • Health Savings Account – match

Work Environment & Format

The Commercial/Ag Supervisor – Client Services is a hybrid work format based out of our Reno, NV or Monterey, CA offices unless otherwise noted.

Job Overview

The Commercial Ag Supervisor – Client Services is responsible for fulfilling the objectives of the Client Services Department focused primarily on Commercial Ag Lines business by providing prompt, accurate and courteous service to agents, policyholders, and business partners. It is responsible for supervising assigned Client Services Commercial Ag Lines staff who represent the “front-line” of customer service and customer perceptions. It coordinates the delivery of and responds to customer inquiries on all policy transactions, policy information, and related billing. This position is also responsible for renewal processing, policy rating, endorsements to policies, and coverage questions for Commercial Ag Lines. This individual will provide input for enhancements to the policy and billing systems, agency interface, policy processing, and phone systems. The position must maintain effective working relationships with other departments and communicate company service objectives to ensure customer satisfaction and business retention. This person will be required to hold a current Property & Casualty license.

Requirements

Knowledge of:

• All aspects of servicing for assigned lines of business and related billing.
• General Property-Casualty insurance industry knowledge with good understanding of insurance practices and principles

Education and Experience:

• Work experience and education should be equivalent to the completion of (at a minimum) an associate degree with a college degree preferred.
• Candidates must possess a Resident Property & Casualty Insurance License.
• Candidates should possess five to eight years of experience including three years of management/supervisory experience within an insurance or financial services industry with emphasis in customer service or other closely related field.

Salary Range: $50,479 - $83,291

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.